Look below for some frequently asked questions (FAQ) and our best effort at answering them
We sure think so! The whole idea behind The Athlete Centre is that we utilize the knowledge and skills gained from years of working with some of the most active people on the planet, and apply the same principles of training and recovery to you. It doesn’t matter that you’re not looking to run 100 meters in under 10 seconds. What matters is that you use your body to do a whole lot of things during the day, and you need it to work its best. Why should professional and Olympic athletes get all the best treatment? Don’t you deserve it too?
Most insurance companies recognize our professional services and offer coverage for them at some level. Your level of coverage will depend on your specific plan, so you will have to check the details of your plan.
Athletic therapy is not always mentioned in the extended benefits literature that you receive from your employer/insurance company, so it is best to contact your businesses Health Plan or Human Resources person to ask if you have coverage for Athletic Therapy. If you discover your plan does not include Athletic Therapy you may have a Flex Health Spending account or something similar that you can use to help cover your Athletic Therapy sessions.
If you are interested in adding Athletic Therapy to your plan, it may be as simple as a phone call to your insurance broker to add the service in combination with another such as Physiotherapy or Registered Massage Therapy.
If you are involved in an organized sport or activity there are a number of organizations that cover Athletic Therapy that you may already be registered with. For example look to see if you are a member of All Sport – http://www.allsportinsurance.com or C.A.I.P. (Canadian Athlete Insurance Program) – http://mkirsch.ca.
Yes, at this time we are able to direct bill for Registered Massage Therapy appointments if your provider is Pacific Blue Cross. We are working to add additional capacity in this area, and hope to be able to add more providers in the future
Yes. We work with many ICBC clients and currently the process involves contacting your adjuster to say that you would like to use The Athlete Centre for Athletic Therapy, Registered Massage Therapy, or Exercise Therapy as your treatment of choice. We are happy to work through this process with you and your adjuster.
We are located in the Apex Building, which has free parking in a lot directly in front of our building. Additionally, there is on-street parking if the lot is full. Some of our customers time their appointments around a visit to Uptown mall, which is a 5 minute walk up the street, and leave their vehicle there.
Yes! At The Athlete Centre we are well trained in dealing with acute injuries. All of our professionals have worked with or currently work with sports teams from youth to elite level, and are experts in guiding people through the various stages of return to activity. We use a sports medicine model to return non-athletes to work, play, and hobbies on a regular basis as well. We are your team!
Yes! The majority of therapy clients we see at our facility are working through injuries or pain that has either come on gradually or has appeared with no seemingly related incident. We allow sufficient one-on-one time for incredibly thorough assessments and follow-up appointments so that we are able to identify the cause of your pain and then work with you to develop a treatment plan and exercise plan to address that cause.
Yes! All of the professionals at The Athlete Centre are trained to prescribe exercises and create exercise programs to help you achieve your fitness or sports specific goals. We are all passionate about sport and movement in general. We love working with people who wish to improve performance, and we are experts in identifying what systems and movements to train to get you there. Plus, you get a therapist’s eye watching you, so the potential to move optimally is enhanced.
Yes! This is one of the things that our Performance Plus Packages are all about! We will do a full movement assessment and make it specific to your activity of choice. From there we can identify your strengths and potential challenges, and work with you during your subsequent sessions to address any movement issues. Oh, and we’ll give you a great, activity specific workout too!